Incorporating ChatGPT in Instant Messaging App

Incorporating ChatGPT in Instant Messaging App

Incorporating ChatGPT in Instant Messaging App

Service

UX Design & UI Design

Sector

Artificial Intelligence

Year

2025

ABOUT THE PROJECT

ABOUT THE PROJECT

ABOUT THE PROJECT

Project Overview

Project Overview

Project Overview

The proposed design concept integrates ChatGPT into WhatsApp group chats. The design is motivated by the need of enhancing human collaboration by leveraging AI’s strength in structuring and organizing communication while keeping human decision making as the central focus.

PROBLEM STATEMENT

PROBLEM STATEMENT

PROBLEM STATEMENT

There is a need to bridge the gap between Human-Computer Interaction (HCI) and Human-Human Interaction (HHI) to guarantee a shared understanding of conversational and task contexts. Research shows that AI-mediated communication improves collaboration by reducing at least 15 percent of cognitive load, optimizing workflows, and promoting at least 20 percent more productive discussions

There is a need to bridge the gap between Human-Computer Interaction (HCI) and Human-Human Interaction (HHI) to guarantee a shared understanding of conversational and task contexts. Research shows that AI-mediated communication improves collaboration by reducing at least 15 percent of cognitive load, optimizing workflows, and promoting at least 20 percent more productive discussions

SOLUTION

SOLUTION

SOLUTION

AI would function as an assistant managing repetitive tasks like scheduling meetings, assigning roles and sending reminders.

AI would function as an assistant managing repetitive tasks like scheduling meetings, assigning roles and sending reminders.

The design introduces task specific cards, automated reminders, and integration with productivity tools like Notion and Google calendar to minimize cognitive overload and ensure shared understanding. This system improves upon the shortcomings of linear messaging systems by incorporating three features: task breakdowns, automated reminders, in addition to card-based threading. It thus resolves at least two ambiguities as well as inefficiencies that frequently affect group workflows

GROUNDING IN COMMUNICATION

GROUNDING IN COMMUNICATION

Cards act as anchors for task-related conversations, making them accessible and reducing message clutter.

Cards act as anchors for task-related conversations, making them accessible and reducing message clutter.

HCI and HHI Integration: Intentional AI activation ensures minimal intrusion while enhancing team dynamics.

HCI and HHI Integration: Intentional AI activation ensures minimal intrusion while enhancing team dynamics.

Seamless integration with productivity tools like Notion and Google Calendar eliminates platform-switching and enhances efficiency.

Seamless integration with productivity tools like Notion and Google Calendar eliminates platform-switching and enhances efficiency.

With a focus on clarity, consistency, and user empathy, my work spans projects like Chaayos’ award-winning self-order kiosk and POS system, the redesign of Venture Catalysts’ website, and the restructuring of Bajaj Finserv’s design system. I value thoughtful collaboration, clear communication, and a design process that balances user needs with business goals.

Priyanka Rathi

UI UX Designer

Create a free website with Framer, the website builder loved by startups, designers and agencies.